Lottery 7 - Privacy Policy

Information We Collect

Information you provide directly

When you register an account or participate in any draw on lottery7win.in.net, we collect personal details you submit, including your full name, email address, date of birth, mobile number, and government-issued identification such as an Aadhaar number or PAN card. Date of birth and identity documents are collected specifically to verify that you meet the minimum age requirement of 18 years and are eligible to participate under the laws applicable in your state of residence.

Payment and transaction data

To process deposits and prize withdrawals, we collect payment information associated with your chosen method. Lottery 7 supports UPI-based payments through PhonePe, Google Pay (GPay), and BHIM, as well as net banking and select debit cards. We do not store full card numbers or UPI PINs; payment credentials are handled directly by our PCI-DSS-compliant payment processors. We do retain records of transaction amounts, timestamps, reference IDs, and associated payment instruments for audit and regulatory purposes.

Technical and usage data

Our servers automatically log your IP address, browser type, operating system, referring URL, pages visited, session duration, and device identifiers each time you access the website. We also use first-party cookies and analytics tools to understand how users navigate Lottery 7, which helps us identify and resolve technical errors and optimise load times across mobile and desktop devices.

How We Use Your Information

Service delivery and identity verification

Your personal data is used to create and maintain your account, process ticket purchases, verify your identity against government records, and pay out prizes. Identity verification is a mandatory step before any withdrawal exceeding ₹10,000 is processed. This ensures compliance with Indian anti-money-laundering (AML) guidelines and the Prevention of Money Laundering Act, 2002 (PMLA). Without completing verification, withdrawals remain on hold until documentation is reviewed by our compliance team, typically within 2 to 3 business days.

Communications and marketing

We use your email address and mobile number to send transactional messages, such as ticket confirmation, draw results, payment receipts, and security alerts, which are necessary for the operation of your account. With your separate consent, we may also send promotional communications about upcoming Lottery 7 draws, bonus offers, and special events. You can withdraw marketing consent at any time by clicking the unsubscribe link in any promotional email or by updating your notification preferences in your account dashboard.

Fraud prevention, legal compliance, and analytics

Technical and behavioural data is analysed to detect suspicious login attempts, duplicate accounts, and potential fraud patterns. We share information with law enforcement or regulatory authorities when required by court order or applicable Indian law. Aggregated, anonymised analytics data is used internally to improve website performance and user experience, this data cannot be used to identify individual users.

Data retention and security

Personal and financial records are retained for a minimum of five (5) years in line with PMLA record-keeping requirements. We apply TLS encryption for all data in transit, restrict database access to authorised personnel only, and conduct periodic security reviews. Despite these measures, no internet-based system is entirely risk-free; users are encouraged to use strong, unique passwords and to enable two-factor authentication where available.

Your Rights

Access, correction, and deletion

You have the right to request a copy of the personal data Lottery 7 holds about you, to correct inaccuracies, and to request deletion of data that is no longer required for a legitimate purpose. Deletion requests will be honoured within 30 days unless retention is mandated by law, for example, financial transaction records must be kept for regulatory compliance regardless of a deletion request.

Consent withdrawal and data portability

Where processing is based on your consent, such as for marketing communications or optional analytics cookies, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You may also request that we provide your account data in a commonly used, machine-readable format (data portability) so you can transfer it to another service if you choose to close your Lottery 7 account.

Complaints and grievance redressal

If you believe your data privacy rights have been violated, you may raise a complaint with our designated Grievance Officer (contact details below). If your concern remains unresolved, you have the right to escalate to the relevant data protection authority under Indian law.

Contact Us

For privacy-related queries, data requests, or complaints, please email us at [email protected]. We aim to respond to all privacy enquiries within 5 business days.